Guide to the Must-Have KPIs for Service Companies


Establishing the right performance measures for your business is important to ensure all processes and activities are being executed properly and in accordance with the set strategy. This ebook will provide you with sample KPIs for the most common positions at service companies, with guidelines for setting smart KPIs.


What are KPIs

Your KPIs aren't your goals

Start by setting SMART KPIs

Linking goals to KPIs

Sample KPIs

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