Have you recently acquired a new IT solution? A new CRM, HR solution, recruitment software or even a new project management tool? Or maybe you created your own mobile APP to increase your employees’ productivity…
Are all your intended users using the new solution? Yeah… we know all about this challenge.
The main feedback we get from our customers and business associates is that they paid a lot of money for a solution that will help their employees, and yet the solution has very low number of users. So, we conducted our own investigation to find out the reason behind the low adoption rate, and we found the following:
- Resistance to new IT solutions.
- Lack of visibility about new solutions.
- Lack of awareness about solutions' benefits.
- Lack of competency in using the solution.