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Fonixa

Advanced AI Speech Analysis Solution

Automate your Phone Call Analysis and Improve your Customer Interactions

 
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Who can benefit from our services?

Organizations that operate a contact center environment or deal with a high number of customer calls.

 

What do we offer?

(What they can achieve)

We have a solution that uses artificial intelligence, deep learning and voice-emotion technology to transcribe and analyze up to 5,000 hours of your customer calls for emotional patterns. This solution can help you eliminate the time and money needed to screen calls manually, and fully automate the process with usable data insights.

What problems can we help to fix?

(Why you need us)

  • High costs and time spent on manual transcription and call analysis
  • Low accuracy in detecting customers’ emotional states
  • Customer call dissatisfaction and low levels of conversion
  • Difficulty in allocating human resources
  • Inaccurate call transcription and recording
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What makes us different?

better-life
  • Rich dashboards with clear actionable actions
  • Daily reporting
  • Full, not partial call transcription
  • The only solution on the market to support Arabic
  • Onsite and online support unlike all other solutions


How to get started



  • Schedule meeting for presentation and Demo with real examples
  • Deploy product in customer environment for a 14 day trial period
  • Submit Proposal & Sign Contract
  • Deploy Solution with customization list requested by the customer
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The Transformation

Our advanced AI means you can fully automate the analysis of your calls, and gain insight into the emotional states of your callers. You’ll have the ability to detect over 6,000 different characteristics and receive full transcripts of entire customer calls with up to 5,000 hours of recording each day.

With our help, you’ll save time and money, and improve your team’s resource allocation. You’ll be able to detect the most common sources of problems with your customers, and offer quick solutions, build trust in your business and improve your customer’s experience overall.

 

Ratings & reviews

It is not because things are difficult that we do not dare; it is because we do not dare that they are so difficult. It is not because things are difficult that we do not dare, it is because we do not dare.

Seneca the Younger

Editor in okodesign.net

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It is not because things are difficult that we do not dare; it is because we do not dare that they are so difficult. It is not because things are difficult that we do not dare, it is because we do not dare.

Jonh Moreno

Designer in okodesign.net

member-2

It is not because things are difficult that we do not dare; it is because we do not dare that they are so difficult. It is not because things are difficult that we do not dare, it is because we do not dare.

Seneca the Younger

Editor in okodesign.net

serve-image

It is not because things are difficult that we do not dare; it is because we do not dare that they are so difficult. It is not because things are difficult that we do not dare, it is because we do not dare.

Seneca the Younger

Editor in okodesign.net

serve-image