Establishing the right performance measures for your business is important to ensure all processes and activities are being executed properly and in accordance with the set strategy.
Defining business processes will help organizations meet their goals and improve how they run their business. This short guide highlights the 3 main steps that should be followed to end up with a well-documented and detailed process.
Growing a business today is harder than it's ever been. Today's consumers are highly empowered and have access to more information than ever before. As a consequence, purchasing habits and decision making processes have changed.
Having a strategy for optimizing conversions on your website is a powerful advantage. Learn five steps for developing a proactive, user-centric website design strategy that drives conversions to impact the bottom line.
Discover how Self Service Portals, Internal Service Portals, Social Collaboration Portals and Partner Portals solve common problems in digital business, with four case studies from leading enterprises.
B2B customers are demanding self service e-commerce, but sales teams are wary of the competition introduced by the digital channel. How do you bring each side together to grow your business?
BizOps pros have a challenging job, constantly digging through operational data trying to make systems run more efficiently. Every answer leads to more questions — and more late nights spent manipulating data in spreadsheets.
The expectation for employees around the world is that workplace IT needs to mirror the seamless technology experiences they have in their daily lives.