GITEX 2019 has finally concluded. We had five power packed days of action, business networking, and meeting new partners and clients. We spent last week full of conversations and experiences around innovation, technology, and future.
A partnership is when two or more people or companies work together as partners. The definition of being a partner is clear- we either win together or lose together, and that is why partners always support each other.
In my previous post [Link to Post], we talked about the importance of differentiating employees’ performance measures based on their importance, to produce more accurate scoring within your performance management system.
In a previous post on the 3 Myths About Performance Management, we discussed the Symmetry Myth, where performance specialists tend to measure everything equally because they see every single measure to be very important. Therefore, they evaluate all steps with the same effect on the employee’s performance score. In other words, all performance measures are given equal weights.
When creating a business strategy, considering expectations against reality can be challenging. The management team is tasked with integrating all processes of the business, aligning them with the goals of vision of the organization.
We saw in a previous blog post the power of Artificial intelligence in enhancing customer insights. Using these customer insights, AI can help in creating a faster and smoother on-boarding process by eliminating multiple steps required from both the customer and the bank. For example, chatbots can enhance the on-boarding experience when they take the role of help-desk or customer care agents.
During a meeting with one of our customers, where the account payable and procurement team were both present an issue arose. The account payable team was blaming the procurement team for delay in processing the supplier invoices they had received. A majority of the invoices they had received, they had done so by hand.