Are you struggling with software adoption? No wonder! Most companies that are adopting new digital tools have the same problem. Why is it, and how can you create smoother software adoption at your enterprise?
The goal of any company, regardless of its size, industry, or location, is to generate revenue. To do this, you need to make sure that you have the right foundations for it to grow and run smoothly. In the world that we live in this is done primarily through your decisions of which software you will be using. In this article, we will highlight the top 5 solutions that every company regardless of its size, will need to grow.
We live in a relationship-driven world, where the success or failure of any organisation depends on the experience they provide for their customers. In the past building, superb customer relationships were easy since customers could only interact with businesses by visiting their premises. So everything the organisation had to do was ensure that this experience was as positive as possible. These days customers are more empowered, they can interact with organizations across many channels (web, social, email, voice, SMS, etc..) and using a variety of devices (Mobile, Tablet, Phone, Web, Wearables, Voice Assistants, etc…) which makes it very difficult and costly for organizations to maintain a positive customer experience environment.
Did you know that you are probably overspending on your organization’s digital transformation? Instead, you could spend less and get more. Here’s what you need to know about the cost of digital transformation.
Wondering how you can find IT software that works for your needs? The thing is: Most companies end up working with brand name IT solutions. So, what are the advantages and disadvantages of brand name IT software? Let’s find out.
In today’s digital world, it’s becoming increasingly difficult to control communication as an organization. Employees and customers are bombarded with literally thousands of messages daily from multiple channels.
Whether you are running a big organization with hundreds of employees, or a small company with just tens, employee performance is a critical component for the survival of your business. Although the methodology, approach, and complexity may differ from a company to another based on the internal culture, industry, size or other factors, the core of a successfully implemented performance management remains the same; technology.
Now more than ever banks and insurance companies have realized the need for a personalized approach towards each and every client. This lets them both distinguish themselves among competitors and create meaningful relationships with their clients; thus, maximizing profit opportunities.