When speaking of performance management, many think of the annual performance review process. But the annual performance review or appraisal is only a small component of employee performance management.
The growth and ultimate success of any company is determined by the consistency of results. These results can only be achieved if the team consistently meets the desired goals and targets. KPIs are the means of setting and measuring the success of these goals. In this post we will briefly take a look at what exactly KPIs are and why an organisation needs them.
If you’re like other BizOps pros we’ve talked with, your day is filled with constant demands for information, questions that lead to an endless loop of more questions and a disturbing whiff of a hamster wheel.