Exceeders Blog

Maintain Operations during Remote Working

Written by Exceed Team | Apr 13, 2020 8:05:22 AM

Business continuity has become every organization’s top priority with the recent escalation of the Covid-19 situation. Everyone is consumed with the possibility that they might not be able to sustain operations after orders to work from home have been officially circulated. Survival is on everyone’s agenda, and to survive, you need to diminish any contingencies that may affect operations.

Employees are every business’s most important asset. If your employees are not able to perform jobs or submit requests that require a chain of approvals, you might be heading down a dark road of less productivity, slow operations, no achievement, and incurring losses.

 

Among the many challenges we have seen organizations struggle with after implementing “remote working”, the biggest challenge yet has been the disruption of operations due to the absence of people to approve requests submitted by employees and to “keep processes flowing”. What happens when your approvers are physically inaccessible?

  • Processes are disrupted and come to a complete stop as approvers cannot be reached
  • Delays and confusion occur as documents are passed from one approver to another via email
  • Loss of ownership over approvals, causing a chaotic work environment

We believe we have what you need to not only survive, but to also maintain a normal pace of operations and eliminate factors that will disrupt them.

While we at Exceed did not necessarily anticipate Covid-19, we did however, anticipate a shift in operating models. We have been implementing a remote working model since 2014 when we detected patterns in where the business world was heading. To support our vision, we created numerous solutions that will sustain our remote working model, one of which is the Enterprise Submission Platform a.k.a ESP for Employee Service Catalogue & Digital Approvals.  

ESP is a process automation system that empowers business users to create and manage their processes, without having to rely on IT staff to get the job done. As it is easy to use with little to no training, this reduces the time needed to go live and the cost required to maintain and manage the system. This model will make the process of approving employee requests while working remotely much easier to control, track, and manage.

 

How exactly will it solve remote working challenges?

Step 1:

We will help you map your old traditional approval processes on the system

Step 2:

We will train your business users on how to use the system and create processes, remotely

Step 3:

We will support you in creating new processes that meet the demands of remote working

Our focus with ESP is to provide you with a business process automation solution that can automate all your processes that are currently handled manually and that require approvals, to help alleviate any remote working costs that your business will take on.

While we maintain our promise listed above, we understand that customers may have some underlying questions regarding the solution and so we’ve compiled what we anticipate would be the most common ones:

For more information on ESP, feel free to contact us here.