Benefits of getting all your IT solutions from one organization

The Problems IT Leaders are Facing

But technology is moving very fast, and IT leadership teams are finding it very difficult, time consuming and expensive to keep up. Below is a sample of the problems they face:

1. Spending hundreds of hours meeting with various vendors and service providers each claiming to have the best solutions for them.
2. Spending hundreds of hours releasing RFPs/Tenders, collecting them, evaluating responses and making selections.
3. Working with various service providers and having to navigate the various implementation methodologies and quality standards each one of them have. 
4. Getting all their employees properly trained to use all the new solutions to their full potential.
5. Supporting, maintaining and continuously upgrading these solutions. 
6. Having to deal with vendors/service providers shifting the blame onto each other all the time.
7. The cost, effort and time required to manage the ongoing relationship with all these vendors/service providers. 
8. Working with local companies is very constraining due to their limited scope of solutions and services. 
9. Working with remote companies is very risky and inconvenient due to the different culture,  distance and time zone differences. 

All these contractual logistics, trainings, multiprovider support and many other aspects are making it very difficult for IT departments to support their companies’ digital transformation journey and making it as smooth as possible. 

How can getting all the solutions from one organization help?

Consolidating the work with a single provider can help organizations avoid all the problems highlighted above and in reality, provide them with more benefits including but not limited to:

1. More time dedicated for innovation
   Instead of spending time meeting service providers and vendors, their time will be better utilized meeting with  a single contact to plan and execute their organization’s digital transformation roadmap. Furthermore, they will have more time on their hands to align with the internal business units and better understand their needs, problems and come up with innovative solutions to improve their overall experience. 
   
   
2. A smaller and more controlled IT Budget
   Consolidating their IT Purchases with one entity by default should reduce the overall time spent managing procurement processes and the overall monetary investment they put in acquiring technology and services. This consolidation will remove a lot of the ambiguity that service providers face when estimating work due to not having all the required details about your environment and increase their capability to deliver and work with your internal teams. Finally it will ensure that any technology these organizations will buy is actually needed and is fully utilized reducing software licensing investment waste. 
   
   
3. Better Quality of deliverables & improved team Experience
   Working with one service provider will ensure that all the provided solutions are properly integrated and work together with no extra effort from their side which is the complete opposite of working with multiple service providers where the integration is extremely difficult and time consuming. Having a properly integrated solution ensures that it will be easier to train their employees to utilize the full capabilities of the solution. What’s more is that The service provider will be able to better understand their environment provide faster services, spend more time sharing the knowledge with their team and better align with their organization's business and technology strategy. 
   
   
4. Streamlined Support
   Technology is complicated, if organizations are using different service providers for different applications and something goes wrong, who should they call? Even when they  call someone; each service provider will blame the other and they will have to spend a lot of time and effort working with them to get their problems resolved. But when there’s just one service provider in the picture, it’s far easier to resolve their  issues.

Final Thoughts

Organization’s shouldn’t think twice about consolidating their IT Spend with one Service provider or not. It is the most logical move in this world that we live in. With increased business requirements, customer demands and decreasing budgets organizations need to spend their time searching for and partnering with the right service provider who can provide them with the support they need and be the insurance card ensuring they are always ahead of technological evolution and their competitors.

Exceeders partners exponentially grow their revenues, profits, and market shares without growing risks or pains.

Learn more about the Exceeders Collaboration Agreement and we can help your business.