Building and managing a proper partner ecosystem relies on the framework you have supporting it, while a large number of the below elements aren’t new they usually aren’t managed properly, you can check some of the problems in the below articles:
Channel partners are the core sales engine for the majority of software and hardware vendors. A lot of these vendors make the mistake of thinking that more partners increase their sales. That method of thinking is short termed and will backfire on them in the long term. Over-saturating a market with channel partners will lead to increased competition between these partners and in turn shrinking profit margins. This will lead these channel partners to start looking at other offerings with better margins and causing issues in delivery as these channel partners start over extending their offerings and become a jack of all trades but master of none. All of this in the end will negatively affect the software vendor’s brand image and will lead revenues to flat-line, growth will be slow and might even decline in some cases.
It is late December in Dubai. I am following my daily routine and getting my early cup of Starbucks coffee. Coffee and a cigarette in the morning are still one of my vices. I usually take this block of time so I can think about what happened yesterday, plan my day ahead and be thankful for everything happening to me. My phone rings and it’s a colleague from a software vendor we work with, we have been working together on a major project with one of our customer’s for the past 9 months. It’s a million dollar project that everyone is waiting for. The call goes something like this
You have now started the journey of automating your business processes and have started seeing the tremendous value it brings. However this is just the beginning of the journey. Business process automation while it saves you and your end users a lot of time doesn't mean that all your processes are perfect. There is always room to improve and make your employees' , customers', partners' and suppliers' lives easier.
The role of IT leaders is to align their efforts with vision and the strategy of the organization, striving to find and implement the right technology solutions that supports them. Most of the time IT Teams procures off the shelf solutions which are ready made products developed by software vendors and can be implemented and used in a short amount of time. Where off the shelf solutions might satisfy general needs and requirements it becomes very difficult to find niche business applications that might be required only for specific organizations.
In the 21st century consumers have access to vast amounts of data. They are more powerful than ever because they have options. No longer are they tied to one provider of a specific product or service. If they don't like a certain organization they are a click away from finding an alternative. As such providing a great customer experience is crucial for any organization to attract new customers and retain existing ones. Below is a list of four categories any organization should invest in to improve their customer's experience:
Growing an organization these days is very different from the 20th century. Business is much easier in some areas, but far more complex and extremely challenging. In the 29th century organizations operated mainly locally but with technology advances these days any individual with a smartphone can be their customers. Any/every business has access to the global market.
As we wrote about before technology is moving extremely fast and the role of IT Leaders is shifting from being a cost center to being a key enabler of their organization’s growth and success. Currently however difficult for IT Leaders and Departments to cater for innovation and digital transformation since their time is divided between three main things: